Here we have collected answers to some of the most commonly asked questions we have come across at Practical HR.

How can I work with Practical HR?

We have lots of ways you can work with us. If you are looking for on-going HR support/advice, then we have consultancy retainer schemes that give you an agreed amount of support per month and access to further support should you need it. If you are looking for a way to present a professional approach to HR and for something that will take all the hard work out of HR and proactively support your business, then take a look at Or for cost effective solutions try our Professional Template or First Line Support site. For more information simply call us to find out more.

I need contracts of employment, can you help?

Yes, we have a number of ways to help you with implementing contracts of employment. We offer a bespoke drafting service where we will spend time asking you questions and reviewing any current documents and then draft contracts for you.

If you have a limited budget, our Professional Templates range allows you to purchase templates and build your own contracts of employment.

If you are interested in this service then do not hesitate to get in touch to discuss your options.


I need support for a meeting with an employee. Can you help?

Yes, we provide onsite support and can help you with those difficult or sensitive meetings with employees. We can attend as your ‘HR department’ and guide you through any situation.

Depending on where you are located, we also provide this service via Skype/Video conferencing in order to keep costs down.

Can you draft letters/correspondence?

Yes, we can draft any letters or correspondence needed in any situation.

We also have our First Line Support site that provides you with numerous template letters and forms that you can amend yourself. You will require a subscription in order to access this information.

I have an employee who is off on long term sick and I have no idea when they might return. Is there anything I can do?

Yes, this is a ‘capability’ case i.e. your employee is not capable of fulfilling their contract due to their absence. We would therefore recommend managing this though a capability procedure that we would guide you through. This would result in either the employee returning to work or their employment being terminated (depending on the circumstances).

To speak to a consultant about long term (or short term) sickness, please give us a call.

I have an employee who has a very poor attitude to work. Is there anything I can do?

Yes, attitude is about behaviour and if an employee’s behaviour is having a detrimental impact on the business then this can be addressed. This would be managed as poor conduct, as they are behaving in an unacceptable way. It may be appropriate to address this matter informally (to begin with) or formally, depending on the circumstances.

To speak to a consultant, please give us a call.

Why should I have an employee handbook?

There are lots of reasons to have an employee handbook. Firstly, there are certain policies and procedures that are legal requirements and a handbook is a great place to document them.

But an employee handbook is not just about being legally compliant. It’s about setting out clearly to employees what you expect of them, your standards and your working practices. If you communicate this clearly, you are more likely to get the conduct and performance you want; and if you don’t, you are in a much stronger position to take appropriate action.

I need to keep my documentation up to date, but don’t have the time (and/or expertise). What should I do?

Easy – take a look at The service does it all for you and lots more.

I want to get my HR in order so it supports the business moving forward. What do I need to consider?

We would recommend a number of steps to get your HR in order and we can support you with all of these:

  • Comprehensive contracts of employment that support the needs of the business (and give you protection and flexibility);
  • An up-to-date employee handbook that covers standards and working practices;
  • An effective induction to help new people settle in quickly and to make sure they are clear about what is expected and how you work;
  • Clear HR administration procedures;
  • A method of keeping up to date with changes in employment law;
  • A system to ensure communication with employees regarding HR matters (about updates and other things);
  • Job descriptions;
  • Management training.

For further help contact the team on 01702 216573 and/or take a look at

Have a question that isn't listed here? Contact us directly and we will get back to you as soon as possible.